AI & Advanced Analytics Future
Digital Twin Platform Enabled
CAFM / BMS / Utilities Operational
Digital Soft Landings Foundation
Construction Data / CDE Source
The missing data layer

The digital foundation
that makes everything
else possible.

Soft Landings and Government Soft Landings define the process. Digital Soft Landings provides the data layer underneath — structured, governed asset information that flows from construction into operations and enables every technology that follows.

// data_governance · asset_information · technology_readiness

80%
of handover data
never used operationally
3x
operational cost vs
capital cost over lifecycle
0
existing frameworks address
the digital data layer
£0
new technology required
to get started
What is Digital Soft Landings

The data layer that
Soft Landings
was missing.

BSRIA Soft Landings and Government Soft Landings are well-established frameworks for smoothing the transition from construction into building operation. They address process, collaboration, and performance outcomes. What they have never adequately addressed is the data.

Digital Soft Landings is the discipline of defining, capturing, structuring, and governing the asset information that is created during design and construction — so that it arrives at handover in a verified, usable, and technology-agnostic state.

It is not a platform. It is not a mandate. It is a data governance and assurance approach that sits beneath every technology an organisation will ever adopt — planned or unplanned. Get this right from the start and you are ready for CAFM, digital twins, ESG reporting, and AI. Get it wrong and every technology investment builds on sand.

Framework
Focus
BSRIA Soft Landings
Process & collaboration across project lifecycle
Government Soft Landings
BIM-aligned performance targets, public sector
Digital Soft Landings
The data & digital layer that enables both
06
AI-Driven Asset Intelligence
Predictive maintenance, investment decisions, carbon optimisation
Future
05
ESG & Sustainability Reporting
CSRD, MEES, GRESB — data breadth beyond BMS alone
Compliance
04
Digital Twin Platform
Spatial + operational data connected to lifecycle foundation
Enabled
03
CAFM / BMS / Utilities
Operational systems connected to structured asset data
Operational
02
Digital Soft Landings
Structured, governed asset data layer — the foundation
DSL
01
Construction Data / CDE
As-built, O&M, compliance, COBie — source information
Source
Why now
//
AI needs clean data. Most organisations don't have it.
Large Language Models and AI-driven asset management require structured, connected, lifecycle data. Organisations that build this foundation now will be able to act on AI opportunities as they emerge. Those that don't will spend years retrofitting.
§
Regulatory pressure is tightening across the board.
CSRD, MEES, the Golden Thread, fire safety reform — the data obligations on asset owners are multiplying. A structured asset information approach built on DSL principles provides the data breadth to meet reporting requirements that operational systems alone cannot.
The performance gap is still not being solved.
Post-occupancy evaluations consistently show buildings underperforming against their design intent. The root cause is almost always the same — the data that would enable optimisation was lost at handover or never structured in a way FM teams could act on.
How it works

A pragmatic approach.
Built around what
you already have.

DSL doesn't require new technology or a wholesale change in how you work. It starts with defining what information you actually need, then building a lightweight governance process to capture and maintain it — using your existing tools.

// 01
Define your information requirements
Before construction begins, agree what asset data you actually need at handover — structured around your operational tools, not the contractor's delivery format.
EIR AIR COBie
// 02
Intercept and verify before handover
Validate the data before practical completion — not after. Establish a minimum viable Asset Information Model that FM teams can actually use and maintain.
AIM Verification QA
// 03
Onboard operations and connect systems
Connect the asset data to your CAFM, SharePoint, or existing operational platforms. Train FM teams so the information stays alive rather than becoming a filing artefact.
CAFM SharePoint Training
// 04
Enable everything that follows
With a structured, maintained data foundation in place, every future technology — digital twins, ESG reporting, AI — connects to something real rather than starting from zero.
Digital Twin ESG AI Ready
A knowledge platform by

Digital Soft Landings is a knowledge and practice framework founded by Lucas Cusack of Cusack & Co. — independent consultants bridging the gap between construction delivery and asset operations. The commercial advisory practice behind the framework.

Visit Cusack & Co →

Ready to build your
data foundation?

Talk to us about how Digital Soft Landings applies to your estate, your projects, and your technology ambitions.

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